FAQ
Find answers to your questions about our manicure cutters: usage, delivery, returns, compatibility, hygiene, and usage tips.
❓ Frequently Asked Questions
1. What is a manicure cutter and what is it used for?
A manicure drill is a rotating bit used with an electric nail file. It can be used to remove cuticles, dead skin, gel polish, acrylics, and even smooth nails. It's essential for professional results, whether in a salon or at home.
2. Are your strawberries suitable for beginners?
Yes! We offer cutters suitable for all skill levels. Each product indicates whether it is recommended for beginners or professionals. Additionally, our customer service team can advise you based on your needs.
3. How do your strawberries stand out from the others?
Our cutters are tested by certified nail technicians. They are made of high-quality tungsten carbide, ensuring durability, precision, and optimal comfort. You get clean results without damaging the natural nail. In addition, we guarantee authenticity, quality, and the best prices on the market.
4. Are your products compatible with all sanders?
Yes, all our cutters are designed in the standard format (2.35 mm), compatible with 99% of professional and domestic sanders on the market.
5. How long will it take to receive my order?
We ship within 24 hours from France. You will receive your order within 3-5 days in mainland France and 5-10 days for international shipments.
You will receive a tracking number upon shipment. See our shipping policy .
You can also track the progress of your package at any time using our tracking tool: Parcel Tracking
6. Can I return a product if I am not satisfied?
Of course! You have 14 days after receipt to change your mind. Simply contact us, and we'll guide you through the return or exchange process. Check out our refund policy .
7. Are your strawberries hygienic and easy to clean?
Absolutely. Our strawberries can be sterilized using an ultrasonic bath or a sterilizer. They are designed to withstand regular disinfection, ensuring impeccable hygiene.
8. Do you offer any usage tips?
Yes, we regularly publish tutorials and tips on our blog and social media.
9. How can I contact you if I have a question?
Our customer service is available via email, chat, and our contact form. We guarantee a response within 24 business hours. Visit our contact page .
10. When and how will I receive my invoice?
Once your payment is confirmed, your invoice will be automatically emailed to the address you provided when ordering. You can then easily save or print it for your administrative needs.