FAQ
Find the answers to your questions about our manicure drills: use, delivery, returns, compatibility, hygiene and usage tips.
❓ Frequently Asked Questions
1. What is a manicure drill bit and what is it used for?
A manicure drill bit is a rotating attachment used with an electric nail drill. It allows you to remove cuticles, dead skin, gel, acrylic, or to smooth nails. It is essential for a professional result, whether in a salon or at home.
2. Are your strawberries suitable for beginners?
Yes! We offer strawberries suitable for all skill levels. Each product indicates whether it's recommended for beginners or professionals. Furthermore, our customer service team can advise you based on your specific needs.
3. How do your strawberries differ from others?
Our drill bits are tested by certified nail technicians. They are made of high-quality tungsten carbide, ensuring durability, precision, and optimal comfort. You get a clean result without damaging your natural nail. Furthermore, we guarantee authenticity, quality, and the best prices on the market.
4. Are your products compatible with all sanders?
Yes, all our milling cutters are designed in the standard format (2.35 mm ), compatible with 99% of professional and domestic sanders on the market.
5. How long will it take to receive my order?
We ship within 24h from France. You will receive your order within 3-5 days in Metropolitan France and 5-10 days for international shipments.
You will receive a tracking number as soon as your order is shipped. See our shipping policy .
You can also track your parcel at any time using our tracking tool: Parcel Tracking
6. Can I return a product if I am not satisfied?
Of course! You have 14 days after receipt to change your mind. Simply contact us, and we'll guide you through the return or exchange process. See our refund policy .
7. Are your strawberries hygienic and easy to clean?
Absolutely. Our strawberries can be sterilized using an ultrasonic bath or sterilizer. They are designed to withstand regular disinfection, guaranteeing impeccable hygiene.
8. Do you offer any usage tips?
Yes, we regularly publish tutorials and tips on our blog and social media.
9. How can I contact you if I have a question?
Our customer service is available by email, chat, and via our contact form. We guarantee a response within 24h business hours. See our contact page .
10. When and how will I receive my invoice?
Once your payment is confirmed, your invoice will be automatically sent by email to the address provided during checkout. You can then easily save or print it for your administrative purposes.