FAQ

Find the answers to your questions about our manicure drills: use, delivery, returns, compatibility, hygiene and usage tips.

❓ Frequently Asked Questions

1. What is a manicure bit and what is it used for?

A manicure bit is a rotary tip used with an electric nail drill. It allows for the removal of cuticles, dead skin, gel, acrylic, and also for smoothing the nails. It is essential for a professional result, whether in a salon or at home.

2. Are your bits suitable for beginners?

Yes! We offer bits suitable for all skill levels. Each product indicates whether it is recommended for beginners or professionals. Additionally, our customer service can advise you based on your needs.

3. How do your bits differ from others?

Our bits are tested by certified nail technicians. They are made from high-quality tungsten carbide, ensuring durability, precision, and optimal comfort. You achieve a clean result without damaging the natural nail. Additionally, we guarantee authenticity, quality, and the best prices on the market.

4. Are your products compatible with all nail drills?

Yes, all our bits are designed in the standard size (2.35 mm), compatible with 99% of professional and domestic nail drills on the market.

5. How long will it take to receive my order?

We ship within 24h from France. You will receive your order within 3-5 days in Metropolitan France and 5-10 days for international shipments.
You will receive a tracking number as soon as the shipment is made. See our shipping policy.
You can also track your package at any time using our tracking tool: Package Tracking

6. Can I return a product if I am not satisfied?

Of course! You have 14 days after receipt to change your mind. Just contact us, and we will guide you through the return or exchange process. Please see our refund policy.

7. Are your drill bits hygienic and easy to clean?

Absolutely. Our bits can be sterilized using an ultrasonic bath or a sterilizer. They are designed to withstand regular disinfection, ensuring impeccable hygiene.

8. Do you offer usage tips?

Yes, we regularly publish tutorials and tips on our blog and social media.

9. How can I contact you if I have a question?

Our customer service is available by email, chat, and through our contact form. Guaranteed response within 24h business hours. Please visit our contact page.

10. When and how will I receive my invoice?

Once your payment is confirmed, your invoice will be automatically sent by email to the address provided during the order. You can then keep or print it easily for your administrative needs.