Contact
Have a question? We're here to help 💬
Need advice before placing an order, information about your delivery or assistance after your purchase? The Ongly Care team is here to help you.
How can we help you?
💅 Product advice
Not sure which nail drill bits, tools or equipment to choose? We can help you select the products best suited to your needs and professional practice.
📦 Orders & delivery
Have a question about an order, its shipment or delivery? Simply provide us with your order number so that we can assist you more quickly.
🔁 Returns & after-sales service
Would you like to return a product or are you experiencing an issue with an item? Describe your request and, if necessary, attach photos to help us process it more efficiently.
🤝 Business enquiries
Need information about a business order, a large quantity or a specific project? Contact us to discuss your requirements.
Before contacting us
To help us process your request more quickly, please provide:
- your order number if your request concerns a purchase;
- the product reference of the item concerned;
- and, in the event of a product issue, a few photos if they can help us better understand the situation.
Contact us
Simply complete the form below and provide as much information as possible about your request. Our team will get back to you as soon as possible.
Just want to check the status of your parcel? 👉 Track my order
You can also view our return and refund policy.